VoipSwitch Overview
Voipswitch is a software platform allowing for rapid voip services roll-out. It contains all necessary elements required in successful implementation of various VoIP services.
Our customers can make money on whole range of services starting with wholesale voice and sms termination, through calling cards (phone to phone) and all types of callback (ANI, PIN, DID, SMS, Web), to the services offering full replacement of traditional phones, namely broadband phone calling, which enables users to benefit from 5 class services (voicemail, own phne numbers, additional features).
In addition Internet Telephony Service Providers (ITSP) can enhance their offer by adding softphone/communicator with sip, instant messenger and other cutting edge functionality. Another popular group of phone services are callshops which are also fully supported by our software.
All services can be offered through resellers who can manage their endusers accounts, rates sheets, see reports, active calls and more via web interface.
The system is multilayered, with the core which is the border session manager (softswitch) integrated with own, built-in, billing system. The core is responsible for switching the traffic, accepting incoming connections in different protocols, authorization, billing, reconcilation of different protocols or dialects and proxying the packets.
The higher layers consists of the applications extending the core of additional functionality like callback, Interactive Voice Response System, Callshop engine, Resellers module and others.
In addition the platform offers variety of tools for managent and reporting such as VSM, Web Config, Event Manager and others.
Another group of software are applications designated for endusers to which belong VSPortal - endusers web interface, softphones - Vippie!, SIPLink, Vippie mobile and also Callshop web interface and Online shop.
The diagram shows the seen from perspective of its functionality
Main characteristics
System
Single platform solutionRapid Service RolloutPre-configured templatesScalability - phased investmentQuick, flexible reporting
Open database architecture allowing for extended reporting functions and
use of external scripts
Switching
Carrier-grade softswitchGatekeeper, registrar and proxy functionalitySIP and H323 protocol supportProtocols transparent conversionNetwork protection capabilities
Advanced routing
Single entry point into VoIP infrastructure
Flexible proxy methods
Billing
Various authentication methodsPrepaid/postpaid accountsRobust engineFully integration with the softswitchCooperation with MySQL or MSSQL
Management interface
Real-time traffic and system’s
performance monitorWindows graphical interfaceWeb-based interface
Web interface for endusers
Customizable customer self care web interfaceAdmin section with embedded html editorsReady to use design templatesCDRs, payments, invoices, address book, user’s profile and othersSending SMS, web callback
IP IVR (Phone to Phone calling cards module)
Customizable IVR scenarios (XML)Ready to use templatesCaller ID recognitionOne or two stage calling proceduresSupport for DIDs as access numbers
Softphones - Vippie! and Siplink
Based on SIP protocolProprietary VOIP tunnel technology - making/receieving calls even behind voip blockadesFully integration with the web interfaceQuick access to voicemailSending SMS
Instant messaging - chat, presence, file transfer
Address book shared with the Web Portal interface
Callback
Authentication by caller ID or PINVarious methods of realizing callbackSupport for DIDs as callback service numbersSMS and Web triggered callbackEmbedded IVR system
Resellers system (VSR)
Multilevel structureWeb-based comprehensive interfaceSupport for multi-currencyCustomizable web interface for end-usersIntegration with the E-Shop
Callshop
Real-time monitoring and billingBooths visualisationStandalone and web based versionsinvoicing
E-Shop
Various payments processorsCredit cards, paypal, moneybookersAutomatic sign-up procedureRecharge, also by vouchers/PINsBasket for selling products online
SMS module
Support for http, SIP and SMPP protocolsExtended routing plan with support for multiple SMS providersIntegrated with the softphone and the end-users web interfaceSupport for wholesale SMS traffic
Border session controller (softswitch)
The softswitch part is the main element of the platform, which merges the functionality of the following VoIP architecture elements:
* SIP registrar
* SIP proxy
* H323 switch
* H323 gatekeeper
* SMS gateway
Supported protocols:
H.323 v.2 (H.245 v7, H225 v4) with/without FAST START
SIP (RFC 3261)
SMS through SIP, HTTP and SMPP
The main characteristics of the softswitch include:
Simultaneous and transparent support of SIP and H323 protocols (sip <->h323 translator)
Various types of proxy methods e.g.full proxy (with RTP-proxy), signaling proxy and other options, possibility of selecting a proxy method per destination, route or per client.
Full interoperability with industry standards compatible VOIP equipment (gateways. switches, ATAs, terminals)
Bidirectional NAT support both for SIP and h323 equipment
Advanced routing system (support for internal virtual prefixes allowing to create separate dialing plans for different groups of customer accounts)
Routing based on prefixes, priorities per routes, depending on allowed voice codecs per destination
Support for failover (rerouting), configurable end reasons initiating failover, support for priorities
Load sharing support - advanced algorithm taking care of traffic being evenly distributed accoridng to defined percentages for multiple routes
Least calls routing Quality routing Internal numbering plans support Various authentication methods:
- by IP address
- by caller ID (ANI)
- by h323 ID
- by SIP credentials
- PIN Flexible methods for call setup data modifications (for clients and/or for destination in the dialing plan) :
-modifying dialed number, adding prefixes/suffixes, wild cards, max/min number length -modifying caller ID/SIP display - adding prefixes/suffixes, wild cards, max/min number length
Defining allowed and/or primary codecs for clients and for terminators Codec autonegotiation Import/export accounts and dialing plan from/to excell or txt file Settings stored in the MSSQL or MySQL database Scalability – supported cluster configuration with multiple voipswitch instances running connected in a cluster, sharing SQL database server, thus increasing performance by dividing the traffic among multiple servers while retaining central point of management with one, main IP address for clients (load balancing) Redundancy – support for seamless traffic handover in case of the main server failure, the service allows for controlling availability of particular ports (for example SIP, h323 listeners)
real-time SQL data backup procedures
Mobile VoIP - software clients
Vippie Mobile is an extension of Vippie! softphone family which is intended for mobile users. At the moment available are following versions:
* Vippie Mobile WinM - software client for Windows Mobile handsets, full list of supported mobile phones can be found under this link http://www.microsoft.com/windowsmobile/en-us/default.mspx
* Vippie Mobile SymM - software client for Symbian based phones (e.g. Nokia). Demo version will be available soon.
Demo of Windows Mobile version of the softphone can be downloaded from this location: Download (868 KB)
The demo version can be configured to work with any SIP compliant SIP server. Please notice that the demo’s functionality is limited and allows to make and receive SIP calls utilizing g711u codec only and register to a SIP server (user can specify the URI of the server in the settings menu).
In connection with Voipswitch server the full version of the mobile phone offers extended functionality that includes:
* voicemail list with direct access to selected voice message,
* Speed Dial stored on the server,
* sending SMS over IP (thru Voipswitch)
* more features to come soon
In addition the full version is customized and points only the IP or URI of the provider so that users do not have to configure it manually, also there are limited to use the predefined SIP server only. Also the softphone can be branded with provider’s name and logo displayed on its interface.
Supported codecs: g711u, g729
For pricing of Vippie Mobile Win version please contact sales@voipswitch.com
Products by VoIP services’ categories
Voipswitch software enables you to offer all various types of VoIP derived services. Below is a list of the most common ones, more examples can be also found in the Exemplary scenarios section.
From the list of VoIP services below, grouped in the major’ categories, choose the one (or the whole category) that is of your interest. You will be advised what elements of Voipswitch software architecture will be needed for its implementation.
Wholesale
Voice termination: IP to IP voice traffic in SIP or H323 protocols, conversion between protocols, signalling and proxy methods, high volumes of conncurent calls. Accurate and robust billing, web interface with CDRs, reports and other options
SMS termination: SMPP, SIP and http protocols supported, real-time billing per sms, support for multiple providers, web interface with CDR and reports
Number lookup: support for ENUM and http custom queries, tested with major lookups providers (e.g. for UK mobile termination)
ENUM: support for ENUM protocol in wholesale model, peering services
Required software elements:
Voipswitch main package: includes softswitch, billing, Web interface, management GUIs, VoIP tunnel
Optional elements:
Online Shop module - funding user’s accounts from the Web interface, the system works with more than 20 online payment systems, support for credit cards, paypal, moneybookers
Retail, residential VoIP
Broadband phone calling, own phone numbers, voicemails (WMI, online listening, vmail to email), class 5 services, network call forwarding, Web Portal for self provisioning, auto-provisioning for ATA devices
Sending SMS from ATA devices, SMS from the Portal
Virtual numbers, support for multiple DID providers, API integration with major providers, ordering virtual numbers online
Forwarding incoming numbers to PSTN phones, ordering phone numbers from various countries directly from Web and directing to user’s mobile or fixed line phone
Required software elements:
Voipswitch main package: includes softswitch, billing, Web interface, management GUIs, IP IVR for balance announcement and Voicemail, VoIP tunnel, SIPLink
Optional elements:
Online Shop module - funding user’s accounts from the Web interface, the system works with more than 20 online payment systems, support for credit cards, paypal, moneybookers
Resellers module - selling services through distribution channels (agents, resellers)
Softphones
SIP software clients for Windows, pc to phone services, USB phones, USB memory sticks phones
PC to phone services from blocked areas, embedded VoIP tunnel technology for both outbound and inbound calls
Sending SMS from software client
Portal with Flash phone and Connect Two
Required software elements:
Voipswitch main package: includes softswitch, billing, Web interface, management GUIs, softphones SIPLink and Vippie!
Optional elements:
Online Shop module - funding user’s accounts from the Web interface, the system works with more than 20 online payment systems, support for credit cards, paypal, moneybookers
Resellers module - selling services through distribution channels (agents, resellers)
Siplink skin customization
Vippie! skin customization
Additional functionality:
Instant messaging, chat, presence, filetransfer
Required software elements:
Vippie! extended version
Other VoIP derived services
Callback services: regular callback triggered from PSTN phones (missed call), SMS triggered callback, authentication by PIN or ANI, support for multiple callback numbers for triggering callback, working with DIDs
Calling cards - calling from regular PSTN phones through access numbers, support for DIDs, multiple access numbers, two stage or one stage dialling scenarios
Callshops: calling services intended for long distance calls from phone booths, complete software for this business model including client’s billing and monitoring software
Required software elements:
Voipswitch main package: includes softswitch, billing, Web interface, management GUIs
* for callback: Callback module
* for calling cards: IP IVR for calling cards module
* for callshops: Callshop Client license
Optional elements:
* Online Shop module - funding user’s accounts from the Web interface, the system works with more than 20 online payment systems, support for credit cards, paypal, moneybookers
* Resellers module - selling services through distribution channels (agents, resellers)
Mobile VoIP
Mobile VoIP calling services, virtual numbers, voicemail, Web Portal, call forwarding, class 5 services
* Mobile SIP client auto provisioning by SMS generated from the Web Portal
Required software elements:
* Voipswitch main package: includes softswitch, billing, Web interface, management GUIs
Optional elements:
* Windows Mobile propriatary VoIP client license (coming with the end of this month)
* Symbian Mobile propriatary VoIP client license(coming in February)
* custom skin for Mobile dialer
* Online Shop module - funding user’s accounts from the Web interface, the system works with more than 20 online payment systems, support for credit cards, paypal, moneybookers
* Resellers module - selling services through distribution channels (agents, resellers)
IP PBX
* PBX services for business customers, hosted IP PBX functionality, virtual numbers, class 5 services, autoattendands, greetings
Required software elements:
* Voipswitch main package: includes softswitch, billing, Web interface, management GUIs
* PBX Light version licence
* PBX Enterprise version licence (coming soon)
Optional elements:
Online Shop module - funding user’s accounts from the Web interface, the system works with more than 20 online payment systems, support for credit cards, paypal, moneybookers
Resellers module - selling services through distribution channels (agents, resellers)
Shortcuts
* Send an inquiry
* Products by supported VoIP service categories
* Pricing structure
* Frequently Asked Questions
* Online Documentation
* Users Forum
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